TurnoNeto Support
If something doesn't work as you expect, send us a message. To better serve you, include your device model, iOS version, and a description of the problem. Do not include confidential information about your employment.
Usual response within 2 business days.
Telephone
Mexico, Monday to Friday.
Frequently asked questions
Does TurnoNeto replace my payroll receipt?
No. The results are estimates based on the information and rules you configure. Always compare with your official receipt and contract.
How do you restore TurnoNeto Pro?
Open Settings, enter TurnoNeto Pro and tap “Restore Purchase.” You must use the same Apple account with which you made the purchase.
Where is my data?
On your device. You do not need to log in and TurnoNeto does not sync your shifts with InfinityMind servers.
How do I delete my data?
Delete every record within the app or uninstall the app. Exported PDFs and CSVs are managed separately from the location where you saved them.